support
Frequently asked questions
Can Nersio help with updating and maintaining our content?
Absolutely. Our team can assist with regular content updates and maintenance, ensuring that your training materials stay relevant and up-to-date.
Will we have a dedicated support contact at Nersio?
Yes, each client is assigned a dedicated support contact to provide personalized assistance and ensure that your specific needs are met efficiently.
Does Nersio offer training for our in-house trainers?
Yes, we provide a “train-the-trainer” program to empower your trainers, helping them effectively manage and facilitate the platform’s learning tools.
How can we get help if we encounter issues with the platform?
Our support team is available 24/7 to assist with any technical or content-related questions, ensuring uninterrupted learning for your teams.
What kind of support does Nersio offer during and after deployment?
Nersio provides full support through the deployment phase, including setup assistance, trainer programs, and ongoing troubleshooting to ensure smooth adoption.
Didn't find what you were looking for?
Reach out to us directly and one of our support agents will get back to you.
support@nersio.com